Need help? Have a question? Want a refund? All you have to do is send an email to our friendly customer service agent at the email address below and someone will get back to you within 24-48 hours. When you submit an email to us it's very important you include your receipt or order number for the purchase you made.
When you purchased you received an email from Clickbank, they are the official retailers. That email contains your order number. This will ensure we can properly help you and locate your order. If you don't know your order number please reach out and we will assist you. Here is the email address:
IMPORTANT NOTE: If you don't see a reply from us within 48 hours then it's important for you to please check your email providers' spam or junk folders. Sometimes email providers mess up and send emails you need to these folders instead of your primary inbox. The emails will be from Derek Wahler.
Clickbank Order Support
Although we recommend contacting our Product Support team first. Clickbank, the largest provider of online, digital products is the official retailer for our programs and can also provide order support for you. You can reach them at their official customer service website at the link below. This site allows you to look up your order, access your purchase or contact them.
Click Here For Order Support
You can also reach us at this mailing address. Although we do recommend you email our product support first. Contacting Product Support or Clickbank order support is the fastest and quickest method.
When sending physical mail please include your order number/receipt number and email address used when you made your purchase. If you don't have that then please include any information that may help us locate your order such as email address, etc.
NOTE: If you choose this method we are not responsible for mail that is lost or that we never receive since we have no control over the mail system. You acknowledge this by continuing to send with this method:
Derek Wahler Fitness LLC
PO Box 620064
Middleton WI 53562